Robert
Bought his first Brisbane apartment at 28 with a 12% deposit. We structured the loan with an aggressive offset strategy to keep flexibility for his next purchase.
We're a small, Brisbane-based brokerage with one stubborn goal — to get our clients to the day the bank hands back the title deeds, as fast as the maths allow.
MortgageFree started in 2003 when our founder, Jon Mardell, kept noticing the same thing — clients would settle a loan, then drift along on whatever rate the bank quietly let them sit on, sometimes for years. Nobody was checking.
So we built the practice around the part most brokers skip: the bit after settlement. Every six months we revisit your loan, compare it against today's market, and pick up the phone to your lender on your behalf. Most clients shave 0.15–0.45% off without switching banks.
Twenty-three years on, we've settled over 1,000 home loans, $296M+ in lending, and the principle hasn't moved: the goal isn't the loan, it's the day you don't need one.
Jon Mardell registers the business and starts helping a handful of Brisbane clients refinance their first homes. The 6-monthly review process is baked in from day one.
We stay open, write more loans, and quietly hold a lot of clients' hands. Reputation for "won't ghost you when it gets hard" cemented.
A milestone we didn't expect to write down. Over 1,000 customers across QLD, NSW, VIC and WA on their journey to paying off their loan sooner.
Three quarters of new business now comes from referrals from existing clients. We commit to staying small and personal rather than scaling out.
Through the 0.10% lows and the 4.35% climb, the 6-monthly review proves its worth — average client saves $1,840/yr without switching banks.
Still in Brisbane. Still small on purpose. Now with a faster online quote tool, and the same uncommon promise: we'll keep working on your rate after you sign.
So the recommendation is actually for you. The big four, mutuals, non-banks — all equal in our eyes until your situation says otherwise.
Twice a year, every year. No reminder emails for you to ignore — we schedule it, we run it, we tell you what changed.
Brokers earn nothing on a renegotiation. We do it anyway, because it's usually the right answer.
No call centre, no rotating account managers. The person you meet in week one is the person who runs your review in year ten.
John helped me with my refinancing and saved a lot of $$$ on interest. The communication and service were excellent — will definitely recommend.
Real Australians, real numbers, real years shaved off the loan.
Bought his first Brisbane apartment at 28 with a 12% deposit. We structured the loan with an aggressive offset strategy to keep flexibility for his next purchase.
Sat on a 6.84% variable for two years before refinancing through us. The 6-monthly review picked up another 0.32% cut six months later.
Built a 3-property portfolio across QLD over four years. We restructured into interest-only on the investment stack while accelerating principal on the PPR.
Fifteen minutes, no obligation, an honest read on where you stand.